Human Resources Business Partner (HRBP)

About the Role

Fort Knox Group is seeking an experienced Human Resources Business Partner to serve as a key HR liaison for our outsourced workforce operations in Lagos, Nigeria. This role combines HR operations expertise with client relationship management to ensure seamless HR service delivery across multiple portfolios.

Key Responsibilities

• Coordinate onboarding and documentation for all outsourced employees in line with client requirements
• Serve as the primary HR contact for field employees, addressing grievances and promoting engagement
• Ensure compliance with company, client, and statutory HR requirements (PENCOM, NSITF, PAYE, etc.)
• Support payroll operations by verifying attendance and resolving payment discrepancies
• Monitor employee performance, support evaluations, and recommend interventions where needed
• Partner with the recruitment team to ensure timely deployment and replacement of staff
• Prepare weekly and monthly HR reports on headcount, turnover, and performance metrics
• Maintain up-to-date HR databases and ensure proper documentation for audits

Requirements

• Bachelor's degree in Human Resource Management, Business Administration, Industrial Relations, or a related field
• Minimum of 3–5 years' experience in HR operations, preferably within an outsourcing or HR services environment
• Strong knowledge of Nigerian labour law and HR best practices
• Excellent communication, problem-solving, and interpersonal skills
• Proficiency in Microsoft Office and HRIS tools
• Membership of a professional HR body (CIPM, SHRM, etc.) is an advantage

Key Competencies

• Strong relationship management and stakeholder communication
• High integrity, professionalism, and attention to detail
• Ability to work independently and manage multiple client portfolios
• Excellent organizational and multitasking skills

Performance Expectations

• Timely onboarding and accurate documentation
• Compliance with HR and statutory standards
• Improved employee engagement and retention
• Positive client feedback and efficient HR service delivery