HR/Admin Officer at ECLAT HR Consulting

About the Position

An established company is recruiting for an HR/Administrative Officer to join their team in Lagos, Nigeria. This is a critical role that combines human resources management with administrative support functions, serving as a key point of contact for employees, clients, and visitors.

Key Responsibilities

• Serve as the first point of contact for clients, visitors, and staff, providing a professional, welcoming, and friendly reception experience
• Answer, screen, and direct incoming calls, emails, and inquiries promptly and courteously, ensuring effective communication across departments
• Greet and assist guests, visitors, and clients, ensuring they are attended to appropriately and directed to the right personnel or department
• Maintain a clean, organized, and professional front desk and reception area at all times
• Manage visitor logs, issue visitor badges, and ensure compliance with security and access procedures
• Manage incoming and outgoing correspondence, including mail, deliveries, and courier services, ensuring accurate distribution and record-keeping
• Schedule and coordinate appointments, meetings, and conference room bookings, maintaining up-to-date calendars and logs
• Manage the full recruitment and onboarding process, ensuring timely hiring, effective orientation, and smooth integration of new employees
• Maintain accurate and confidential employee records, HR databases, and employment documentation in compliance with company policies and labor regulations
• Administer compensation, benefits, and leave management while ensuring compliance with labor laws
• Coordinate performance appraisals and staff development initiatives to support continuous employee growth and organizational effectiveness
• Handle employee relations matters, providing guidance on HR policies, resolving grievances, and promoting a positive work environment
• Handle inquiries regarding company information, services, and policies, or direct them to the appropriate personnel for resolution
• Support HR and administrative functions such as distributing forms, assisting with onboarding documentation, and updating contact lists