Hotel Manager
Lington & Bernie Consulting Limited
Lagos, Nigeria
Permanent
Published 1 month ago · Expires 3 weeks from now
Job description
A reputable organization seeks a dedicated individual for this role.
Position Overview:
- We are seeking an experienced and dynamic Hotel Manager to oversee the daily operations of our hotel.
- The ideal candidate will ensure exceptional guest experiences, efficient hotel operations, and achievement of financial targets.
Key Responsibilities:
- Oversee all hotel departments including front office, housekeeping, food & beverage, and maintenance.
- Ensure high levels of guest satisfaction and promptly resolve complaints.
- Develop and implement operational policies and procedures.
- Monitor financial performance, budgets, and cost control measures.
- Supervise, train, and motivate staff to deliver excellent service.
- Ensure compliance with health, safety, and hospitality regulations.
- Drive sales, marketing initiatives, and occupancy growth strategies.
Requirements:
- Bachelor’s Degree in Hospitality Management, Business Administration, or related field.
- Minimum of 5 years’ experience in hotel management or similar leadership role.
- Strong leadership, communication, and organizational skills.
- Financial management and budgeting experience.
- Customer-focused with problem-solving abilities.
- Proficiency in hotel management software and Microsoft Office.