## Title: Head of Operations

About the Role

A reputable organization in the real estate industry seeks a dedicated and experienced Head of Operations to lead operational excellence across the organization. Based in Lagos, Nigeria, this is a strategic leadership position reporting to senior management.

Compensation

₦600,000 - ₦800,000

Key Responsibilities

Collaborate with the MD, COO, HR, and Finance teams to define operational priorities and objectives
Establish and monitor KPIs for supervised departments, ensuring targets and operational efficiencies are achieved
Foster a high-performance culture through effective team management, training, and development
Lead the development and execution of digital marketing strategies to enhance brand visibility and lead generation
Conduct regular meetings with departmental heads to review performance, address challenges, and identify collaboration opportunities
Analyze market trends and competitor activities to inform strategic decision-making
Develop and manage departmental budgets, ensuring efficient resource allocation
Ensure compliance with industry regulations and company policies across all departments
Implement technology solutions to enhance operational efficiency and reporting capabilities
Establish and maintain strong relationships with key stakeholders, including clients, vendors, and partners

Required Knowledge, Skills & Abilities

Real Estate knowledge and expertise
Strong analytical thinking skills
Strategic planning abilities
Strong managerial abilities
Financial acumen
Strong sense of ethics
Problem-solving skills
Ability to thrive in a fast-paced environment

Leadership & Supervisory Competencies

Strong leadership and supervisory experience
Team building and conflict management skills
Professionalism and confidentiality

Communication & Interpersonal Skills

Excellent interpersonal skills
Excellent customer service orientation
Excellent verbal and written communication skills
Strong organizational skills
Proficiency in real estate operations

Head of Operations at I-Sense Ville Consult

Job description