Computer Sales Officer

This vacancy presents a chance to join a leading organization. Position Overview: - As a Computer Sales Oficer, you will play a critical role in driving company through generating revenue by promoting and selling products to walk in and online customers, meeting monthly targets and providing excellent customer services. - This role involves recommending suitable products , and services to customer, handling customer complaints. maintaining product knowledges, arranging displays and supporting inventory documentation. - To also particitates in sales promotions, provides market insights and ensures after-sales, follow up to drive customer satisfactiob and retention. KPIs include sales achivevement, customer satisfaction ,retention rate,reporting accurancy and stock accurancy. Key Responsibilities: - Promote and sell product to walk in and online customers. - Develop relationships with prospective clients and maintain existing customer base - Identify and secure business opportunities for the organization - Collaborate with GM Sales to secure, retain, and grow accounts by understanding client’s needs - Meet monthly, quarterly, and annual targets through effective competitor research and business environment analysis - Prepare/submit weekly reports on sales and competition activities - Customer service & Relationship mangement - Make sales demonstration and presentations product features and functions - Ensure proper and up-to-date record keeping of customer database - Report damagad or obsolete items and suggest replacement - Follow-up with online lead generation - Establish customers’ needs and selling allocated products accordingly - Generate business leads and follow up on sales opportunities - Documentation , Reportiing & inventory support. - Follow up with customer to ensure satisfaction and resolve any issues - Cordinate with technical support for product installation or troubleshooting. Key Performance Indicators (KPIs) - Achivement of monthly Sales targent - Customer Retention Rate - Customer satisfaction Rating - Accuracy of Transactions - Product knowledge Level - Stock Accuracy.