Cold Caller at People Capacity Management

About the Role

An exciting opportunity has arisen for a motivated professional to join our team in a cold calling position.

Key Responsibilities

• Make outbound calls to potential customers to introduce products and services
• Follow up on leads and conduct research to identify potential prospects
• Manage and track all sales activities in the CRM system
• Set up meetings or appointments between potential customers and sales representatives
• Achieve or exceed monthly and quarterly targets for lead generation and appointment setting
• Provide daily and weekly reports on call activities and results

Requirements

• Minimum of 2 years' experience in cold calling
• Fluent spoken and written English
• High emotional intelligence and customer-first mindset
• Organised, proactive approach to work
• Comfortable with technology (Google Suite, WhatsApp, CRM systems)

Preferred Qualifications

• Knowledge of hospitality and travel industries
• Experience with sales conversion techniques