## Title: Accounts Receivable and Debt Recovery Officer

We invite applications from suitably qualified candidates for the position of Accounts Receivable and Debt Recovery Officer.

Follow up with clients and customers on outstanding payments through calls, emails, and personal visits
Identify and escalate problematic accounts to management
Post customer payments into customer accounts on SAP
Reconcile every invoice paid by customers to ensure 100% payment accuracy; seek approval for credit notes before posting any differences into the customer's account on SAP
Ensure accuracy of customer ledger account balances
Maintain professional relationships with clients while ensuring firm follow-ups
Handle disputes or discrepancies regarding invoicing or payments
Support or liaise with debt recovery consultants where necessary for escalated debt recovery actions
Conduct credit worthiness checks on new customers to be onboarded, in coordination with the Sales Medical Representative
Ensure adherence to the company's credit control policies and legal guidelines
Work closely with sales, finance, and customer service teams to resolve billing and payment issues

B.Sc. in Accounting or any relevant course
ICAN certification (minimum: last stage of professional level)
Minimum of 2–3 years' experience in debt recovery, credit control, receivables management, or similar role
Strong persuasive and professional communication skills for engaging debtors and negotiating settlements
Ability to analyze debtor accounts, reconcile outstanding balances, and identify discrepancies
Ability to work with large volumes of data in a timely manner
Critical thinking skills
Strong interpersonal skills
Excellent knowledge of Excel and SAP accounting software for portfolio monitoring
Experience in healthcare (added advantage)

Account Receivables / Debt & Recovery Officer at Echolab Radiology and Laboratory Services

Job description