Reservations & Administrative Officer at Karunguru Coffee and Tours ltd

Karunguru Coffee and Tours ltd

Nairobi, Kenya CDI

Publiée il y a 1 mois · Expire dans 4 semaines

Description du poste

We are looking for a qualified candidate to fill this position. REQUIRED QUALIFICATIONS (MUST-HAVES):

Education: Minimum Diploma in Business Administration, Hospitality, or a related field.

Experience: At least 2 years of professional experience in a fast-paced Reservations, Booking, or Customer Service role, ideally within the hospitality or tourism sector.

Tech Proficiency: High competency in using CRM or PMS (Property Management Systems), shared digital workspaces (like Google Calendar/Sheets), and professional email management.

REQUIRED QUALIFICATIONS (MUST-HAVES):

Communication:Exceptional phone and email etiquette. Ability to handle sensitive guest information (like allergens) clearly and confidently.

Detail Orientation: Proven track record of high administrative accuracy and meeting strict, time-sensitive deadlines (SLAs).

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