Reservations & Administrative Officer at Karunguru Coffee and Tours ltd

We are looking for a qualified candidate to fill this position. REQUIRED QUALIFICATIONS (MUST-HAVES): - Education: Minimum Diploma in Business Administration, Hospitality, or a related field. - Experience: At least 2 years of professional experience in a fast-paced Reservations, Booking, or Customer Service role, ideally within the hospitality or tourism sector. - Tech Proficiency: High competency in using CRM or PMS (Property Management Systems), shared digital workspaces (like Google Calendar/Sheets), and professional email management. REQUIRED QUALIFICATIONS (MUST-HAVES): - Communication:Exceptional phone and email etiquette. Ability to handle sensitive guest information (like allergens) clearly and confidently. - Detail Orientation: Proven track record of high administrative accuracy and meeting strict, time-sensitive deadlines (SLAs). Check how your CV aligns with this job