Customer Support Field Engineer at Bayobab

About the Role

An exciting opportunity has arisen for a motivated professional to join our team as a Customer Support Field Engineer.

Education Requirements

• Undergraduate degree in Computer Science, IT, Telecommunications, or related field

Experience Requirements

• Minimum 5 years' experience in telecommunications, with strong field operations and data centre support exposure
• At least 4 years' experience in fixed infrastructure, VoIP, Transmission, and IP environments
• Proven experience in DWDM/OTN/WDM/SDH environments
• Hands-on experience with data centre systems, including power, cooling, patching, and cross-connect management
• Demonstrated ability to manage network inventory, spares, and documentation systems

Key Skills

• Excellent analytical skills
• Strong time management abilities
• Proven follow-up and attention to detail