Customer Support Field Engineer at Bayobab
Bayobab
Nairobi, Kenya
Permanent
Published 1 month ago · Expires 4 weeks from now
Job description
## Title: Customer Support Field Engineer
About the Role
An exciting opportunity has arisen for a motivated professional to join our team as a Customer Support Field Engineer.
Education Requirements
- Undergraduate degree in Computer Science, IT, Telecommunications, or related field
Experience Requirements
- Minimum 5 years' experience in telecommunications, with strong field operations and data centre support exposure
- At least 4 years' experience in fixed infrastructure, VoIP, Transmission, and IP environments
- Proven experience in DWDM/OTN/WDM/SDH environments
- Hands-on experience with data centre systems, including power, cooling, patching, and cross-connect management
- Demonstrated ability to manage network inventory, spares, and documentation systems
Key Skills
- Excellent analytical skills
- Strong time management abilities
- Proven follow-up and attention to detail