Terminal Manager - Nairobi Inland Cargo Terminal (NICT), Nairobi

The Terminal Manager is responsible for ensuring the efficient execution of container transfer operations from ICDN to NICT and delivering high-quality services to customers clearing their containers at NICT. Specific Duties & Responsibilities:

• Conduct effective resource planning and allocation to ensure all areas are adequately staffed and equipped.

• Coordinate with the appointed Transport team to allocate trucks required for container transfer to NICT.

• Plan terminal operations activities to ensure organized stacking, cleanliness, seal audits, seamless verification operations per industry standards.

• Implement daily operations reports and monitor consistency in execution, taking corrective action as necessary.

• Maintain accurate records of all activities, particularly those involving third parties such as KPA, KRA and NICT Customers.

• Supervise operations teams to facilitate smooth information flow and service delivery.

• Ensure high standards of safety in NICT operations be it labor, equipment, third-party service providers etc.

• Ensure compliance to KRA, KPA, Shipping lines documentation and cargo movement processes.

• Ensure that cargo is released with valid delivery orders, clients and customs documents.

• Execute any other duties reasonably assigned by Management from time to time.

Required Qualifications:

• Bachelor’s degree in Logistics and Supply Chain Management, Shipping and Port Management, Business Administration or Management, Transport or Maritime Studies or a related field.

• Minimum 5–8 years of progressive experience in logistics, shipping, or terminal operations.

• At least 3 years in a supervisory or managerial role within a CFS, port, or warehouse environment.

• Proven experience in Container handling and storage operations, Customs clearance procedures, Coordination with KPA, KRA, shipping lines, and transporters, Inventory control and documentation systems.

• Strong knowledge of Cargo documentation, CFS yard planning and cargo flow management, Safety and compliance regulations, Fleet and equipment utilization (reach stackers, forklifts)

• Excellent leadership, team management, and decision-making abilities.

• Strong communication and stakeholder management skills