Tele-Sales Assistants - Besca Engineering Co. Ltd, Nairobi

A reputable organization seeks a dedicated individual for this role. Job Purpose. We seek to recruit a dynamic and technically proficient Sales Assistant he/she will be responsible for converting leads generated through social media platforms into qualified sales opportunities. The role involves proactive follow-up, persuasive communication, and relationship-building to achieve sales targets and support overall business growth. Key Roles & Responsibilities:

• Lead Management: Promptly follow up on leads captured from social media campaigns and other digital platforms.

• Telesales & Conversion: Make persuasive outbound calls, explain product/service offerings, handle objections, and close sales.

• Customer Relationship Management: Build rapport and trust with potential and existing clients to encourage repeat business.

• Reporting & Record-Keeping: Maintain accurate records of calls, leads, and conversions in CRM systems.

• Collaboration: Work closely with the marketing team to give feedback on lead quality and campaign performance.

• Continuous Improvement: Contribute ideas to improve telesales scripts, sales techniques, and customer engagement.

Skills: & Qualifications:

• Diploma/Degree in Sales, Marketing, Business Administration, or a related field.

• Minimum  6 Months’ experience in telesales, telemarketing, or inside sales (experience with social media leads is a strong advantage).

• Excellent communication, listening, and persuasion skills.

• Confident, goal-oriented, and resilient with a passion for sales.

• Ability to multitask, prioritize work, and meet tight deadlines.

• Computer literacy with proficiency in MS Office and familiarity with CRM systems.