Trusted listing
Tele-Sales Assistants
Besca Engineering Co. Ltd
Nairobi, Kenya
Permanent
Published 1 month ago · Expires 3 weeks from now
Job description
A reputable organization seeks a dedicated individual for this role.
Job Purpose.
We seek to recruit a dynamic and technically proficient Sales Assistant he/she will be responsible for converting leads generated through social media platforms into qualified sales opportunities. The role involves proactive follow-up, persuasive communication, and relationship-building to achieve sales targets and support overall business growth.
Key Roles & Responsibilities:
- Lead Management: Promptly follow up on leads captured from social media campaigns and other digital platforms.
- Telesales & Conversion: Make persuasive outbound calls, explain product/service offerings, handle objections, and close sales.
- Customer Relationship Management: Build rapport and trust with potential and existing clients to encourage repeat business.
- Reporting & Record-Keeping: Maintain accurate records of calls, leads, and conversions in CRM systems.
- Collaboration: Work closely with the marketing team to give feedback on lead quality and campaign performance.
- Continuous Improvement: Contribute ideas to improve telesales scripts, sales techniques, and customer engagement.
Skills:
& Qualifications:
- Diploma/Degree in Sales, Marketing, Business Administration, or a related field.
- Minimum 6 Months’ experience in telesales, telemarketing, or inside sales (experience with social media leads is a strong advantage).
- Excellent communication, listening, and persuasion skills.
- Confident, goal-oriented, and resilient with a passion for sales.
- Ability to multitask, prioritize work, and meet tight deadlines.
- Computer literacy with proficiency in MS Office and familiarity with CRM systems.