Retail Life Bancassurance Sales Officers - Upperhill at CIC Insurance

Role Description

This is a full-time, on-site position for Retail Life Bancassurance Sales Officers across multiple branches including Kimathi, Aga Khan Walk, Limuru, Ruaka, Kitengela, Mombasa Road, Upperhill, Nairobi Business Centre, Lavington, Kajiado, Ngong, Kangemi, Kibwezi, Kimana, Emali, and Wote.

The role involves identifying, acquiring, and servicing clients by promoting life insurance and related financial products. Daily responsibilities include building and maintaining strong customer relationships, achieving sales targets, conducting market research, and providing reliable advice to clients on suitable insurance solutions. You will also prepare reports, handle customer queries, and collaborate with different teams within the company to enhance service delivery.

Key Responsibilities

• Identify and acquire new clients through effective prospecting and outreach
• Promote life insurance and related financial products to customers
• Build and maintain strong, long-term customer relationships
• Achieve and exceed assigned sales targets
• Conduct market research and analyze customer needs
• Provide tailored insurance advice and solutions to clients
• Prepare accurate sales reports and documentation
• Handle customer inquiries and resolve issues professionally
• Collaborate with internal teams to enhance service delivery

Requirements and Qualifications

• Minimum Certificate, Diploma, or Bachelor's degree in a business-related field
• Insurance or marketing certification is preferred
• Strong sales and marketing skills with proven ability to close sales and meet targets
• Excellent customer relationship management and interpersonal communication skills
• Analytical and problem-solving abilities with capacity for market research
• Proficiency in time management and goal setting
• Professional ethics in all business dealings
• Experience in sales or insurance is an added advantage
• Self-motivated with ability to work independently and as part of a team