Retail Life Bancassurance Sales Officers - Ruaka at CIC Insurance

Role Description

This is a full-time, on-site position for Retail Life Bancassurance Sales Officers across multiple branches including Kimathi, Aga Khan Walk, Limuru, Ruaka, Kitengela, Mombasa Road, Upperhill, Nairobi Business Centre, Lavington, Kajiado, Ngong, Kangemi, Kibwezi, Kimana, Emali, and Wote.

The role involves identifying, acquiring, and servicing clients by promoting life insurance and related financial products. Daily responsibilities include building and maintaining strong customer relationships, achieving sales targets, conducting market research, and providing reliable advice to clients on suitable insurance solutions. You will also prepare reports, handle customer queries, and collaborate with different teams within the company to enhance service delivery.

Key Responsibilities

• Identify, acquire, and service retail clients
• Promote life insurance and related financial products
• Build and maintain strong customer relationships
• Achieve sales targets and meet performance goals
• Conduct market research and analysis
• Provide tailored insurance advice and solutions to clients
• Prepare reports and documentation
• Handle customer queries and concerns
• Collaborate with internal teams to enhance service delivery

Required Qualifications

• Minimum of a Certificate, Diploma, or Bachelor's degree in a business-related field
• Insurance, marketing, or related certification

Required Skills and Competencies

• Strong sales and marketing skills with proven ability to close sales and meet targets
• Customer relationship management and interpersonal communication skills
• Analytical and problem-solving abilities
• Market research capabilities
• Time management and goal-setting proficiency
• Professional ethics and integrity in business dealings
• Self-motivated with ability to work independently and as part of a team

Preferred Experience

• Previous experience in sales or insurance