Restaurant Supervisor at Sheer Logic

About the Role

Reporting directly to the Unit Manager, you will be responsible for hands-on supervision of food and beverage operations. Your background in restaurant operations will be exceptional, enabling you to lead and guide a team of food and beverage staff to deliver consistently high standards of service.

You will possess distinct leadership qualities to provide a credible and mature role model. With a passion for food and beverage and exceptional knowledge of food, wine, and beverages, you will train and develop a knowledgeable team skilled in all aspects of service.

As a passionate and adaptable individual, you will connect and engage with guests from around the world, bringing the unit to life and providing exceptional hospitality.

Key Responsibilities

• Supervise food and beverage operations on a daily basis
• Lead and guide food and beverage staff to maintain high service standards
• Train and develop team members in all aspects of service
• Manage day-to-day team supervision
• Engage with guests and deliver exceptional customer service

Required Qualifications

• Diploma in hotel management or other relevant tertiary qualification
• 2+ years' experience as an F&B Supervisor or Head Waiter
• Proven track record in a quality hotel or restaurant environment

Required Skills and Competencies

• Excellent written and oral communication skills
• Strong passion for customer service
• Ability to motivate and lead a team
• Ability to work in a team environment with minimal supervision
• Good presentation skills
• POS system experience (MICROS)
• Flexibility to work irregular hours and shifts

Location

Nairobi, Kenya