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Restaurant Supervisor - Artcaffe Coffee and Bakery, Nairobi

Artcaffe Coffee and Bakery

Nairobi, Kenya CDI

Publiée il y a 1 mois · Expire dans 3 semaines

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Description du poste

A dynamic team is expanding and looking for the right talent. Who we are looking for:
  • You are a proactive, personable, and natural leader with a strong background in hospitality. You thrive under pressure, inspire your team to excel, and are committed to creating memorable moments for every guest.
Key Responsibilities:
  • Lead and mentor a team of service staff, ensuring top-notch training, scheduling, and performance management.
  • Oversee daily restaurant operations, maintaining seamless service and upholding Artcaffe's high standards.
  • Foster a warm, welcoming atmosphere by engaging with guests and resolving concerns professionally.
  • Collaborate with the kitchen and management teams to ensure smooth coordination and exceptional dining experiences.
  • Assist in inventory management, stock control, and procurement to optimize efficiency.
  • Ensure strict compliance with health, safety, and hygiene regulations.
  • Support the Restaurant Manager in implementing strategies to drive sales and enhance guest satisfaction.
Required Qualifications:
  • Diploma or degree in Hospitality Management or a related field (preferred).
  • At least 2-3 years of supervisory experience in a restaurant, café, or hotel environment.
  • Strong leadership skills with the ability to motivate and develop a diverse team.
  • Excellent communication and problem-solving abilities.
  • Familiarity with POS/ERP systems (e.g., Micros) is a plus.
  • Flexibility to work shifts, including weekends and holidays.

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