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Restaurant Supervisor

Artcaffe Coffee and Bakery

Nairobi, Kenya Permanent

Published 1 month ago · Expires 3 weeks from now

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Job description

A dynamic team is expanding and looking for the right talent. Who we are looking for: - You are a proactive, personable, and natural leader with a strong background in hospitality. You thrive under pressure, inspire your team to excel, and are committed to creating memorable moments for every guest. Key Responsibilities: - Lead and mentor a team of service staff, ensuring top-notch training, scheduling, and performance management. - Oversee daily restaurant operations, maintaining seamless service and upholding Artcaffe's high standards. - Foster a warm, welcoming atmosphere by engaging with guests and resolving concerns professionally. - Collaborate with the kitchen and management teams to ensure smooth coordination and exceptional dining experiences. - Assist in inventory management, stock control, and procurement to optimize efficiency. - Ensure strict compliance with health, safety, and hygiene regulations. - Support the Restaurant Manager in implementing strategies to drive sales and enhance guest satisfaction. Required Qualifications: - Diploma or degree in Hospitality Management or a related field (preferred). - At least 2-3 years of supervisory experience in a restaurant, café, or hotel environment. - Strong leadership skills with the ability to motivate and develop a diverse team. - Excellent communication and problem-solving abilities. - Familiarity with POS/ERP systems (e.g., Micros) is a plus. - Flexibility to work shifts, including weekends and holidays.

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