Regional Bancassurance Sales Manager at Jubilee Insurance

Role Purpose

The Regional Bancassurance Sales Manager will be responsible for delivering monthly and yearly revenue budgets for their assigned region, driving sustainable growth and ensuring achievement of all revenue objectives.

Main Responsibilities

Operational Management

• Ensure achievement of sustainable growth in the assigned region to meet set revenue objectives
• Plan and coordinate health insurance sales activation programs organized by banks, regional or branch management in conjunction with the Bancassurance Manager
• Monitor activities of bancassurance sales officers through daily reports, aligning prospecting, quotations, branch visits, and trainings with revenue objectives
• Lead effective training on sales code of conduct, health insurance products, and AML compliance, maintaining attendance records
• Assist bancassurance sales officers in the allocated region to produce health insurance businesses acceptable to Jubilee Health Insurance
• Ensure sales officers meet individual quotas for new business and renewal production regularly

Portfolio & Performance Management

• Attain set persistency targets for the existing health insurance portfolio through coordination with operations team and bank partners
• Ensure timely renewals and collection of premiums to maintain portfolio health
• Prepare and share daily reports of regional business performance aligned with Key Performance Indicators matrices

Relationship & Customer Management

• Develop and maintain excellent relationships with key bank partners including Regional Sales Managers, Assistant Sales Managers, Branch Managers, and Bancassurance officers
• Champion delivery of consistent, seamless, and trusted customer service to ensure customer retention and loyalty
• Ensure complaint resolution within approved turnaround times through coordination with Bancassurance team and bank partners

Compliance & Administration

• Ensure adequacy of marketing merchandise, product brochures, and application forms at branches
• Ensure compliance with Jubilee Health Insurance and allocated bank's policies, procedures, and regulatory requirements