Offre fiable
Receptionist - Sanel Hospital, Nairobi
Sanel Hospital
Nairobi, Kenya
CDI
Publiée il y a 2 mois · Expire dans 4 semaines
Description du poste
We are seeking an experienced professional for this opening.
Key Responsibilities:
- Receive, register, and guide patients and visitors in a professional and courteous manner.
- Manage patient appointments, admissions, and discharge processes.
- Handle patient billing, invoicing, and payment processing accurately.
- Process and verify SHA and private insurance documentation, approvals, and claims.
- Maintain accurate patient records and update hospital information systems.
- Respond to telephone calls, emails, and general inquiries promptly.
- Coordinate effectively with clinical and administrative departments to ensure smooth patient flow.
- Ensure confidentiality of patient information at all times.
- Diploma or Degree in Business Administration, Front Office Management, or a related field.
- Minimum of 2 years’ experience as a receptionist in a hospital or healthcare facility.
- Proven knowledge of SHA and private insurance operations.
- Strong communication, customer service, and interpersonal skills.
- Computer literate with experience in hospital management systems.
- Ability to work under pressure and handle multiple tasks efficiently.
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