Receptionist

We are seeking an experienced professional for this opening. Key Responsibilities: - Receive, register, and guide patients and visitors in a professional and courteous manner. - Manage patient appointments, admissions, and discharge processes. - Handle patient billing, invoicing, and payment processing accurately. - Process and verify SHA and private insurance documentation, approvals, and claims. - Maintain accurate patient records and update hospital information systems. - Respond to telephone calls, emails, and general inquiries promptly. - Coordinate effectively with clinical and administrative departments to ensure smooth patient flow. - Ensure confidentiality of patient information at all times. Required Qualifications: - Diploma or Degree in Business Administration, Front Office Management, or a related field. - Minimum of 2 years’ experience as a receptionist in a hospital or healthcare facility. - Proven knowledge of SHA and private insurance operations. - Strong communication, customer service, and interpersonal skills. - Computer literate with experience in hospital management systems. - Ability to work under pressure and handle multiple tasks efficiently.