Receptionist - Machakos Imaging Centre, Nairobi

Machakos Imaging Centre

Nairobi, Kenya CDI

Publiée il y a 2 mois · Expire dans 3 semaines

Description du poste

We invite applications from suitably qualified candidates. KEY DUTIES & RESPONSIBILITIES

Warmly welcome patients and visitors, provide information, directions, and offer support, particularly to anxious individuals.

Ensure an efficient flow of patients through the department by coordinating check-ins and check-outs and notifying clinical staff of patient arrivals.

Book, schedule, and reschedule patient appointments and procedures using the relevant hospital systems.

Register new patients and verify/update existing demographic and insurance information in the Electronic Patient Records (EPR) or patient administration systems.

Strictly adhere to data protection and confidentiality policies when handling sensitive patient information.

REQUIRED SKILLS & QUALIFICATIONS

A minimum of two years of working experience in a similar role, preferably within a busy hospital or healthcare front office/reception.

Familiarity with Medical terminology: Knowledge of basic medical terms and procedures is often preffered.

Experience with Healthcare Software: Basic proficiency in handling hospital management systems or electronic health record systems (e.g HMIS, Medisoft, or Health Information Systems).