Offre fiable

Lodge Manager - Kenya Safari Lodges & Hotels Limited (KSLH), Mombasa

Kenya Safari Lodges & Hotels Limited (KSLH)

Mombasa, Kenya CDD

Publiée il y a 2 mois · Expire dans 3 semaines

Partager :

Description du poste

We are looking for a qualified candidate to fill this position. Key Duties & Responsibilities
  • Developing and executing operational strategies for hospitality service delivery;
  • Leading the development and enforcement of service delivery standards and SOPs.
  • Managing performance of hospitality units across all locations.
  • Driving innovation in guest experience, digital hospitality tools and sustainability practices;
  • Budgeting and resource planning for hospitality services.
  • Coordinating capacity building and succession planning for hospitality teams.
  • Leading the implementation of institutional customer service strategies.
  • Monitoring KPIs and preparing quarterly and annual performance reports; and
  • Advising senior management on trends, risks, and investment needs in hospitality services.
Job Requirements
  • Master’s Degree from any of the following disciplines: Hotel and Hospitality Management: Event Management, Catering/Accommodation Management, Institutional Management, Hotel and Restaurant Management, Food and Beverage Production/Management and Service; Food and Beverage Management; Business Administration; Strategic Management or a related qualification from a recognized institution a recognized institution;
  • Bachelor’s degree in any of the following disciplines: Hotel and Hospitality Management: Event Management, Catering/Accommodation Management, Institutional Management, Hotel and Restaurant Management; or a related qualification from a recognized institution.
  • Fifteen (15) years relevant work experience three (3) of which should have been in a grade of Assistant Manager Hospitality Services or in A comparable position.
  • Membership to a relevant professional body and in good standing where applicable;
  • A valid practicing certificate where applicable;
  • Certificate in leadership from a recognized Institution lasting not less than four (4) weeks;
  • Proficiency in computer applications; and
  • Shown merit and ability as reflected in work performance results.
The successful candidate will be:
  • Appointed on a 3-year contract renewable subject to performance.
  • Required to submit clearance and compliance certificates from the following bodies after acceptance of the offer;
  • DCI (Directorate of Criminal Investigations)
  • HELB (Higher Education Loans Board)
  • EACC (Ethics and Anti-Corruption Commission)
  • KRA (Kenya Revenue Authority)
  • CRB (Credit Reference Bureau)

Ce poste vous intéresse ?

Se connecter pour voir l'email

Pas encore inscrit ? Créer un compte gratuit