Key Accounts Manager (Modern Trade) at Hilalium & Sons (Ur Home ) Ltd

About the Role

A reputable organization seeks a dedicated individual to drive business growth through strategic account management in the modern trade sector.

Duties & Responsibilities

• Develop and maintain strong relationships with key customers to drive long-term business growth
• Identify and pursue opportunities to expand business with existing and new clients
• Monitor market trends, competitor activities, and customer preferences to inform strategic decisions
• Negotiate contracts, pricing, and delivery terms to achieve profitability targets
• Collaborate with internal teams (sales, logistics, production, and finance) to ensure timely and accurate order fulfillment
• Prepare and present regular sales reports, forecasts, and performance analyses
• Ensure excellent customer service and resolve client issues promptly
• Ensure timely payments to vendors and collections from customers

Required Qualifications

• Bachelor's degree in Business, Sales & Marketing, or a related field
• Minimum of 3–5 years proven experience in key account management, preferably in FMCG or fast-moving products
• Available immediately

Required Skills & Competencies

• Strong negotiation, communication, and interpersonal skills
• Proficiency in MS Office and CRM systems
• Demonstrated ability to meet and exceed sales targets
• Results-oriented with strong organizational and analytical abilities

Preferred Experience

We particularly encourage applications from candidates with experience managing tier 2 and 3 accounts across Nairobi.

Equal Opportunities

We encourage applications from all qualified candidates.