Offre fiable
Incubator - Kilimall, Nairobi
Kilimall
Nairobi, Kenya
CDI
Publiée il y a 2 mois · Expire dans 3 semaines
Description du poste
A top employer is now accepting applications for this role.
Key Responsibilities:
- Deliver onboarding and training sessions for new sellers on marketing, store operations, and platform use.
- Provide ongoing support to existing sellers in collaboration with Account Managers.
- Track the on boarding progress of new sellers and ensure timely setup of listings, pricing, and store readiness.
- Compile and maintain seller training resources, including FAQs and best practices.
- Collect and incorporate feedback to continuously improve training content.
- Monitor the performance and engagement of incubated sellers and recommend support strategies.
- Fluent in English and Swahili.
- Prior experience in e-commerce or digital platforms is an advantage.
- Strong skills in Excel, PowerPoint, and Word for reporting and training material development.
- Excellent communication and coordination skills.
- Bachelor's degree or higher in a relevant field.
- Quick learner with strong problem-solving skills and attention to detail.
- Number and effectiveness of seller training sessions delivered monthly.
- On boarding success and first-month sales of newly incubated sellers
- Quality and quantity of new and optimized product listings.
- Positive seller feedback and performance ratings.
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