Incubator

A top employer is now accepting applications for this role. Key Responsibilities: - Deliver onboarding and training sessions for new sellers on marketing, store operations, and platform use. - Provide ongoing support to existing sellers in collaboration with Account Managers. - Track the on boarding progress of new sellers and ensure timely setup of listings, pricing, and store readiness. - Compile and maintain seller training resources, including FAQs and best practices. - Collect and incorporate feedback to continuously improve training content. - Monitor the performance and engagement of incubated sellers and recommend support strategies. WHAT WE'RE LOOKING FOR - Fluent in English and Swahili. - Prior experience in e-commerce or digital platforms is an advantage. - Strong skills in Excel, PowerPoint, and Word for reporting and training material development. - Excellent communication and coordination skills. - Bachelor's degree or higher in a relevant field. - Quick learner with strong problem-solving skills and attention to detail. Key Performance Indicators - Number and effectiveness of seller training sessions delivered monthly. - On boarding success and first-month sales of newly incubated sellers - Quality and quantity of new and optimized product listings. - Positive seller feedback and performance ratings.