Direct Sales Agent - Narok at HCS Affiliates Group

About the Role

Our client in the Telecommunications sector is seeking a Direct Sales Agent (DSA) to market and sell company products and services to customers in a professional manner. This role reports to the Shop Team Leader and is based in Narok.

Job Purpose

To market and sell company products and services to all customers in a professional manner, while adhering to finance controls, processes, and policies that encompass retail operations.

Key Responsibilities

• Generate sales as per targets for airtime, acquisitions, and devices
• Monitor inventory and consignment stock for accurate balance of inventory movements and physical stock daily
• Manage daily cash float and account for daily sales
• Support and implement customer experience improvement strategies for increased sales
• Offer technical support to customers, especially on configuration of data devices

Required Qualifications

• Diploma or Bachelor's Degree in Business, Marketing, or related field
• Minimum 1 year of experience in sales

Technical Competencies

• Marketing skills
• Product knowledge
• Upselling and cross-selling
• Solution-oriented approach
• Customer relationship management

Core Competencies

• Customer focus
• Networking and building partnerships
• Influencing and negotiating
• Analytical thinking

Leadership Competencies

• Strategic orientation
• Business acumen
• Results orientation
• Developing self and others