Offre fiable

Customer Care Executive

Machakos Imaging Centre

Nairobi, Kenya CDI

Publiée il y a 2 mois · Expire dans 3 semaines

Partager :

Description du poste

We are seeking an experienced professional for this opening. KEY DUTIES & RESPONSIBILITIES
  • Receive and assist patients professionally.
  • Register patients and manage imaging appointments.
  • Explain procedures, preparation, and report timelines.
  • Handle inquiries, billing, payments, and SHA/insurance processes.
  • Coordinate with imaging staff and doctors.
  • Maintain accurate records and patient confidentiality.
REQUIRED SKILLS & QUALIFICATIONS
  • Diploma in a business related course.
  • A minimum of two years of working experience in a similar role,
  • preferably within a busy hospital or healthcare front office/reception.
  • Familiarity with Medical terminology: Knowledge of basic medical terms and procedures is often preffered.
  • Experience with Healthcare Software: Basic proficiency in handling hospital management systems or electronic health record systems (e.g HMIS, Medisoft, or Health Information Systems).

Ce poste vous intéresse ?

Se connecter pour voir l'email

Pas encore inscrit ? Créer un compte gratuit