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Clinic Coordinator - Astradental Services, Nairobi

Astradental Services

Nairobi, Kenya CDI

Publiée il y a 1 mois · Expire dans 3 semaines

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Description du poste

An exciting opportunity has arisen for a motivated professional. Key Responsibilities:
  • Enforce triage gatekeeping: photos/scans/checklists before any plan is released
  • Manage treatment plan structuring using standardized case pathways
  • Ensure every plan includes Gold Standard + options (good/better/best)
  • Apply and verify correct codes, including $0 review codes
  • Track and report: plan acceptance rate, case completion rate, review chair-time usage
  • Coordinate 48-hour follow-ups for pending treatment plans
  • Run weekly audits: notes vs codes vs invoices
  • Lead weekly governance huddle with Ops and front desk lead
  • Maintain consistent patient experience through systematic informed consent
Minimum Requirements
  • Diploma/degree in Dental Technology, Nursing, Public Health, Healthcare Admin, or related
  • 2+ years in a dental/medical front office, treatment coordination, or quality role
  • Strong knowledge of dental workflows (diagnostics → treatment → follow-up)
  • Excellent organization, patient communication, and attention to detail
  • Confidence enforcing standards across clinicians and admin teams
  • Comfortable working with PMS systems, reporting, and dashboards

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