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Clinic Coordinator

Astradental Services

Nairobi, Kenya Permanent

Published 1 month ago · Expires 4 weeks from now

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Job description

An exciting opportunity has arisen for a motivated professional. Key Responsibilities: - Enforce triage gatekeeping: photos/scans/checklists before any plan is released - Manage treatment plan structuring using standardized case pathways - Ensure every plan includes Gold Standard + options (good/better/best) - Apply and verify correct codes, including $0 review codes - Track and report: plan acceptance rate, case completion rate, review chair-time usage - Coordinate 48-hour follow-ups for pending treatment plans - Run weekly audits: notes vs codes vs invoices - Lead weekly governance huddle with Ops and front desk lead - Maintain consistent patient experience through systematic informed consent Minimum Requirements - Diploma/degree in Dental Technology, Nursing, Public Health, Healthcare Admin, or related - 2+ years in a dental/medical front office, treatment coordination, or quality role - Strong knowledge of dental workflows (diagnostics → treatment → follow-up) - Excellent organization, patient communication, and attention to detail - Confidence enforcing standards across clinicians and admin teams - Comfortable working with PMS systems, reporting, and dashboards

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