Offre fiable

Applications Support Officer (ICT)

Healthy U

Nairobi, Kenya CDI

Publiée il y a 1 mois · Expire dans 3 semaines

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Description du poste

A top employer is now accepting applications for this role. Key Responsibilities:
  • Provide first and second level support across SAP modules (FI/CO, MM, SD, PP, HCM) and related business applications
  • Resolve incidents and service requests within agreed SLAs, troubleshooting application, transaction and process issues
  • Support upgrades, deployments, integrations and UAT, including documentation and business sign offs
  • Support master data integrity, reporting and reconciliations, and maintain SOPs and user guides
  • Train users, support internal controls, and manage vendor SLAs and escalations
Required Qualifications: & EXPERIENCE
  • Bachelor’s degree in IT, Computer Science, Business, Finance or related field
  • 3 to 5 years’ experience in SAP Application Support or ERP or application support roles
  • Strong working knowledge of SAP ECC and or SAP S4HANA
  • Retail or multi branch experience and SAP certification are added advantages

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