Waiters & Waitresses (Servers) at Sheer Logic
Confidential
Nairobi, Kenya
Permanent
Published 1 month ago · Expires 3 weeks from now
Job description
## Title: Waiter/Waitress (Server)
About the Role
We are seeking experienced candidates with a comprehensive background in service, cashiering, and barista services to join our team.
Duties & Responsibilities
- Take orders and serve food and beverages to customers
- Communicate with customers to ensure satisfaction and take action to resolve any issues or complaints
- Clear tables after serving customers
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change to customers
- Count money in cash drawers at the beginning of shifts to ensure accuracy and adequate change availability
- Greet customers entering the establishment
- Maintain clean and orderly checkout areas
- Establish or identify prices of goods, services, or admission and tabulate bills using calculators, cash registers, or optical price scanners
- Issue trading stamps and redeem food stamps and coupons
- Resolve customer complaints professionally
Required Qualifications
- Professional qualification in Food and Beverage from a well-recognized institution
- Minimum 2 years of experience in a reputable hotel or restaurant
- Diploma in Food and Beverage Production and Service (an added advantage)
- Honesty and trustworthiness
- Excellent communication skills
- Impeccable interpersonal skills