Receptionist– Hospitality

An established company is recruiting for the following position. Role Objective Our client is looking for a professional, customer-focused Hotel Receptionist to manage front-desk duties, welcome guests, handle check-ins/outs, and ensure smooth operations while providing excellent service in a busy hotel environment. Core Duties and Responsibilities - Ability to deal with a busy frontline work environment, always keeping the client’s needs and expectations in mind. - Providing excellent customer service to all clients, both internal and external, with an emphasis on courtesy and professionalism. - Greet, assist, and direct visitors appropriately; ensure guest experience is handled efficiently and professionally. - Answer, screen, and forward incoming phone calls while providing basic information when needed; manage company email and correspondence. - Handle scheduling for the conference room, and appointments, and manage staff calendars as required. - Assist with various administrative tasks. - Help organize office gatherings and meetings, including arrangement of logistics, catering, and attendee management. - Ensure prompt attention to visitors and directing them to the appropriate personnel or department. - Maintain a clean, positive, and welcoming office environment. - Manage office inventory such as stationery, equipment, and furniture, including timely requisition. - Assist in managing daily transport bookings in consultation with office drivers. - Any other duties assigned from time to time.   Job Specifications and Qualifications - Diploma in Hospitality Management, Business Administration, Communication, Front Office or related area. - At least 1 year relevant work experience. - Proficiency in MS Office Suite     Key Competencies - Good communication skills (written and verbal). - Strong customer service and communication skills - Problem-solving - Ability to multitask and prioritize tasks in a fast-paced environment - Attention to detail and organizational skills - Strong interpersonal skills and customer service orientation