On‑Call Scheduler

An established company is recruiting for the following position. Key Responsibilities: - Manage weekend scheduling and support the primary weekday scheduler. - Review, assign, and update caregiver schedules in WellSky or similar software. - Follow client/caregiver preferences and compatibility notes. - Adjust schedules creatively to achieve full shift coverage while avoiding overtime. - Maintain ongoing communication with the weekday scheduler for notes and priorities. - Respond to caregiver call‑outs, urgent changes, and last‑minute needs. - Accurately document updates to reduce reliance on unwritten information. - Answer inbound calls professionally from caregivers, clients, or prospects. - Escalate any complex or clinical concerns to management. - Assist with recruiting follow‑ups, job postings, and other admin tasks during downtime. Requirements: Experience: - Customer service or scheduling experience (healthcare/home‑care is a plus). - Experience handling inbound calls in fast‑paced environments. - Familiarity with scheduling platforms such as WellSky (or willingness to learn). - Ability to work independently during high‑pressure weekend operations.