Manager – Human Resource (Nairobi, Offshore Bpo Experience) at iSON Xperiences Limited

An exciting opportunity has arisen for a motivated professional. - Primary responsibilities include ensure timely recruitment and selection; - oversight of the employees onboarding and separation process; - communication, implementation and adherence to HR processes and procedures at the location; administration of compensation and benefits structures; payroll processing; - HR compliance and risk management; employee engagement; DEI and HR Analytics. Skills and Experience - Bachelor’s degree in Human Resources or equivalent course. Master’s degree preferred. -  Minimum of eight (8) years in a call center environment. - Offshore BPO experience including recruitment and selection for offshore clients is MANDATORY -  Membership of the Institute of Human Resource Management -  Excellent interpersonal and ability to communicate effectively with different levels of management. - Must be highly organized, attention to detail and good at analyzing data - Demonstrated experience in handling multiple projects; within tight timelines. - Proficient in MS word, Excel and Power point. - Excellent understanding of Kenya labour laws. - Familiar with Balanced Scorecard model - Familiar with the Kenya Data Protection Act. Check how your CV aligns with this job