Head Waiter at Sheer Logic
Confidential
Nairobi, Kenya
Permanent
Published 1 month ago · Expires 3 weeks from now
Job description
## Title: Head Waiter – Food & Beverage Operations
About the Role
Reporting directly to the Unit Manager, you will provide hands-on supervision of food and beverage operations. Your background in restaurant operations will enable you to lead and guide a team of food and beverage staff to deliver consistently high standards of service.
Key Responsibilities
- Supervise day-to-day food and beverage operations
- Lead, train, and develop a knowledgeable F&B team skilled in all aspects of service
- Provide credible leadership and serve as a professional role model
- Engage with guests from around the world and deliver exceptional hospitality
- Train team members in food, wine, and beverage knowledge
- Ensure consistent high standards of food and beverage service
Required Qualifications
- Diploma in Hotel Management or relevant tertiary qualification
- Minimum 2 years' experience as an F&B Supervisor or Head Waiter
- Experience within a quality hotel or restaurant environment
Required Skills & Competencies
- Strong written and oral communication skills
- Proven ability to motivate and lead a team
- Passion for customer service
- Excellent presentation skills
- Ability to work effectively in a team environment with minimal supervision
- POS system experience (MICROS)
- Flexibility to work irregular hours and shifts
- Adaptability and passion for food and beverage service