Head Waiter at Sheer Logic

Confidential

Nairobi, Kenya Permanent

Published 1 month ago · Expires 3 weeks from now

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Job description

## Title: Head Waiter – Food & Beverage Operations

About the Role

Reporting directly to the Unit Manager, you will provide hands-on supervision of food and beverage operations. Your background in restaurant operations will enable you to lead and guide a team of food and beverage staff to deliver consistently high standards of service.

Key Responsibilities

  • Supervise day-to-day food and beverage operations
  • Lead, train, and develop a knowledgeable F&B team skilled in all aspects of service
  • Provide credible leadership and serve as a professional role model
  • Engage with guests from around the world and deliver exceptional hospitality
  • Train team members in food, wine, and beverage knowledge
  • Ensure consistent high standards of food and beverage service

Required Qualifications

  • Diploma in Hotel Management or relevant tertiary qualification
  • Minimum 2 years' experience as an F&B Supervisor or Head Waiter
  • Experience within a quality hotel or restaurant environment

Required Skills & Competencies

  • Strong written and oral communication skills
  • Proven ability to motivate and lead a team
  • Passion for customer service
  • Excellent presentation skills
  • Ability to work effectively in a team environment with minimal supervision
  • POS system experience (MICROS)
  • Flexibility to work irregular hours and shifts
  • Adaptability and passion for food and beverage service

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