## Title: E-Commerce Manager

A reputable organization seeks a dedicated individual to drive overall operations and sales growth across key e-commerce platforms.

Oversee overall operation and sales growth on major e-commerce platforms
Develop and execute quarterly and annual sales targets, monitoring core metrics including traffic, conversion rate, average order value, and repurchase rate
Optimize product listing strategy, pricing, and promotional activities based on sales data insights
Plan and execute major promotional events, coordinating activities across design, logistics, warehousing, and customer service teams
Collaborate with the marketing team to develop on-platform and external marketing strategies to boost traffic and sales conversion rates
Maintain brand image across platforms by continuously optimizing product detail pages, store visuals, and overall user experience
Review user feedback and analyze comments and after-sales data to improve product performance and service delivery
Maintain close communication with headquarters teams (e-commerce, marketing, and sales) to ensure consistency in pricing and promotional strategies
Manage inventory and shipping processes to ensure efficient fulfillment and high customer satisfaction levels

Bachelor's degree or higher qualification
3–5 years of e-commerce operations or sales experience
Familiarity with backend and promotional tools of mainstream e-commerce platforms
Strong data analysis skills with ability to optimize strategy
Passion for marketing and brand operation, with interest in the consumer electronics or mobile phone industry
Preferred: Experience in creativity and content production (copywriting, graphic design, video editing)

Nairobi, Kenya

E-Commerce Manager at Peoplelink Consultants Ltd

Job description