Branch Manager

Our client in the security sector is seeking an experienced and professional Branch Manager to oversee branch operations, client relationships, and overall service delivery. Key Responsibilities: - Oversee daily branch operations and ensure service excellence. - Manage guards, supervisors, and administrative staff. - Handle client complaints, conduct investigations, and prepare detailed reports. - Ensure compliance with security standards, policies, and procedures. - Build and maintain strong client relationships to enhance retention and satisfaction. - Monitor performance, analyze operational challenges, and implement solutions. Requirements: - Minimum 5 years’ experience in the same role within the security industry. - Degree in Security Management, Criminology, or a related field. - Strong leadership, communication, and interpersonal skills. - Excellent analytical and problem-solving abilities. - Ability to conduct investigations and write comprehensive reports. - Computer literate and professional in client handling.