Manager, Retail Experience at MTN Ghana

MTN Ghana

Accra, Ghana CDI

Publiée il y a 1 mois · Expire dans 4 semaines

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Description du poste

## Title: Manager, Retail Experience

About the Role

This is a full-time position in a technology and platform business within a public listed organization. You will operate in a multi-regulatory environment with diverse stakeholders, working within a performance-driven culture that prioritizes Environmental, Social and Governance initiatives.

Job Context

  • Technology and Platform business
  • Multi-regulation and multifaceted stakeholder management
  • Public listed organization
  • Environmental, Social and Governance prioritized
  • Regionalization structure implications
  • Performance-driven environment
  • Development of a sophisticated client base, especially high-value clients
  • Diverse cultural environment
  • Extended workforce management

Required Foundational Skills

Strategic Planning & Thinking

  • Analyze the organization's wider environment and draw conclusions about the impact of events and activities
  • Guide teams to create solutions that deliver value in line with business plans
  • Develop and implement organization-wide policies by determining target audiences, building coalitions with appropriate stakeholders, and developing budgets

Critical Thinking

  • Introduce new approaches that may have been tried elsewhere
  • Examine situations from multiple or different perspectives
  • Recognize improvement opportunities and use imagination to solve problems

Analytical Thinking

  • Organize, classify, and synthesize data into fundamental issues
  • Identify the most probable causes of problems from available information
  • Reduce complex information into manageable components
  • Identify logical outcomes from analyzing collected data

Decision Making Based on Decision Modelling

  • Maintain utmost integrity and behave ethically at all times
  • Identify gaps in information and make informed assumptions to take timely action
  • Address complex issues and determine the need for additional analysis versus business necessity for timely decisions with available information

Location

Accra, Ghana

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