Order Processing Officer - Korem Project

Position Purpose

To perform day-to-day order processing activities at the supply office project level according to MSF protocols and standards, ensuring optimal mission and project operations.

Key Responsibilities

• Perform day-to-day order processing activities, ensuring efficient running of operations at supply office coordination level following MSF supply procedures and protocols
• Manage the supply database and ensure correct filing and archiving of supply documents to guarantee availability and coherence of supply data
• Process all orders and requests, communicating regularly with clients regarding status updates including: order receipt, approval stage, confirmation, RTS monitoring, backorders, and lead times
• Report supply-related problems to line management
• Provide detailed information about orders to the purchaser/procurement supervisor before quotation collection to ensure correct item procurement
• Follow up with warehouse team and purchaser to ensure supply lead times are respected
• Perform delegated tasks as specified in job description

Software and System Responsibilities

• Encode validated internal requests in Unifield upon receipt and validate in the system
• Source requested items from stock and share relevant documents and delivery locations with storekeepers
• Check stock availability before encoding orders to minimize non-available open documents in Unifield

Communication and Coordination

• Receive internal requests (IRs) from requesters and request clarification when specifications are incomplete
• Support requesters in selecting correct codes and descriptions for Digital IRs
• Ensure all required signatures or mail validations are properly collected

Organization: Médecins Sans Frontières-Belgium (MSF-Belgium)

Location: Korem, Ethiopia