Customer Service Officer I for Assosa Branch

About the Role

The Customer Service Officer I is responsible for delivering front office customer service support at the branch. This role involves managing account maintenance, processing payment and collection transactions, responding to customer enquiries, and handling both cash and non-cash transactions.

Responsibilities

• Provide front office customer service support at the branch
• Check and manage account maintenance transactions
• Process payment and collection transactions
• Respond to customer enquiries and requests promptly
• Handle cash and non-cash transactions
• Assist customers with all transaction requests at the branch

Working Conditions

Position based in Assosa Branch, Ethiopia. Full-time role.