Associate – Learning, Adaptation & Knowledge Management

About the Role

Kifiya Financial Technologies seeks a qualified Associate to support our Learning, Adaptation & Knowledge Management efforts. Working under the Manager – Learning, Adaptation & Knowledge Management within the Monitoring, Evaluation, Research & Learning (MERL) Department, you will help translate evidence into usable learning, adaptive actions, and well-organized institutional knowledge. Your contributions will ensure that learning is documented, accessible, and used to improve programs and inform organizational decisions.

Key Responsibilities

Learning & Adaptation Support

• Support implementation of learning and adaptation plans across programs
• Assist in organizing and documenting:
  • Pause-and-reflect sessions
  • After-Action Reviews (AARs)
  • Quarterly and thematic learning reviews
• Capture learning questions, insights, and agreed adaptation actions
• Track implementation of adaptation decisions and follow-up actions

Development of Learning & Knowledge Products

• Support development of learning and knowledge products, including:
  • Learning briefs and synthesis notes
  • Thematic insight summaries
  • Program reflection and adaptation notes
• Assist in synthesizing findings from monitoring data, evaluation results, research studies, and field and partner feedback
• Ensure learning products are clearly written, evidence-based, and action-oriented

Learning-Driven Research Support

• Support the Manager in learning-driven and adaptive research activities
• Assist with literature reviews and desk research
• Support tool development and data collection
• Perform basic data cleaning and analysis

Position Details

• Department: Monitoring, Evaluation, Research & Learning (MERL)
• Reports To: Manager – Learning, Adaptation & Knowledge Management
• Duty Station: Addis Ababa (with periodic field travel)
• Employment Type: Full-time

The position holder will perform or lead any other related tasks as assigned by the Manager.