Sales Development Manager (Capability Manager)

Job Purpose

Building the capabilities and competencies of the sales community, supporting the facilitation and recruitment of exceptional talent, supporting and implementing the sales way with tools, templates, and processes, fostering partnerships with internal and external players, and enabling the commercial community to develop and grow talent in order to achieve the company's objectives.

Key Roles and Responsibilities

Sales Capability & Talent Development

• Design, implement, and continuously improve sales capability development programs aligned with the company's commercial strategy
• Build the competencies of the sales team through structured learning initiatives, coaching frameworks, and performance support tools
• Support the identification, development, and retention of high-potential sales talent across the organization

Sales Way, Tools & Processes

• Support the implementation and continuous improvement of the company's sales way, including standardized tools, templates, methodologies, and processes
• Ensure consistent adoption of sales best practices across all sales channels and teams
• Collaborate with sales leadership to embed performance management, execution discipline, and accountability standards within the sales community

Recruitment & Onboarding Support

• Support the facilitation and recruitment of exceptional sales talent in collaboration with HR and Sales leadership
• Contribute to the development and delivery of effective onboarding programs to accelerate new sales hires' productivity

Stakeholder & Partnership Management

• Foster strong partnerships with internal stakeholders such as Marketing, HR, Finance, and Operations to align sales development initiatives
• Build and manage relationships with external partners, consultants, and training providers to support sales capability building

Performance Enablement & Continuous Improvement

• Enable the commercial community to grow and develop talent through coaching, mentoring, and feedback mechanisms
• Monitor the effectiveness of sales development initiatives and implement continuous improvements