Medical Representative

Position Overview

As a Medical Representative, you will be responsible for promoting company pharmaceutical products through professional demonstrations, distributing samples, and collecting valuable feedback from healthcare professionals. This role involves delivering impactful presentations to create awareness and understanding of products while ensuring a strong and positive brand presence in the market.

Main Duties & Responsibilities

• Promote company products to potential and existing customers and guide them toward purchases
• Identify customer needs and recommend company products that best fulfill those needs
• Maintain solid working relationships with new and existing customers through effective communication
• Plan and execute promotional activities within assigned area (CME, grand rounds, etc.)
• Regularly assess competitor products, identify gaps, and develop winning strategies
• Submit purchase orders promptly to sales and tender personnel
• Adjust promotional tactics based on field tests and new insights
• Resolve customer complaints and queries professionally
• Network with relevant stakeholders to identify new business opportunities
• Provide market information and updates to ASM/RSM/PM and monitor competitor activity
• Make recommendations for customers and maintain documentation of customer contact and account updates
• Prepare, update, and maintain detailed records of customers and master call lists (MCL)
• Meet and exceed sales targets through targeted promotion activities
• Plan work schedules and weekly/monthly timetables with the area sales team
• Discuss future targets with area sales manager and product manager
• Improve and expand knowledge of the product range continuously

Location

Addis-Ababa, Ethiopia