Customer Service Officer I Kawo Tona Branch (Wolatia Sodo)

About the Role

The Customer Service Officer is responsible for delivering front office customer service support at the branch. This role involves managing account maintenance, processing payment and collection transactions, responding to customer inquiries, and handling both cash and non-cash transactions.

Responsibilities

• Provide front office customer service support at the branch
• Handle and verify account maintenance activities
• Process payment and collection transactions
• Respond to customer inquiries and requests promptly
• Handle cash and non-cash transactions
• Manage all customer requests with professionalism and efficiency

Working Conditions

This position is based at Kawo Tona Branch in Wolaita Sodo, Ethiopia.