Product Operations Manager

About Otapp Agency Company Limited

OTAPP is a technology-driven company building innovative online solutions that automate and optimize business processes. We leverage technology to save time, improve efficiency, and enhance transparency across operations.

Our Vision & Mission

Vision: To create innovative online technology solutions for automation of business processes and harness the power of technology to enable saving of time and resources.

Mission: To be creative innovators of online technology-based value-adding solutions.

What We Offer

• Digital ticketing and transaction platforms across multiple industries
• Real-time dashboards for sales, operations, and financial visibility
• Integrated payment solutions and partner ecosystems
• Centralized operational control for multi-product and multi-location services
• Continuous expansion into data-driven operational excellence solutions

Job Summary

The Product Operations Manager is responsible for end-to-end operational ownership of all OTAPP products and services, ensuring that each product is operationally sound, scalable, compliant, customer-centric, and commercially viable.

This role acts as the central execution authority between strategy, technology, and field operations—translating business goals into operational realities while driving consistency, performance, and continuous improvement across all product lines.

Role Overview

The Product Operations Manager oversees and coordinates all product-facing operational leads, including Bus Operations, Logistics (Cargo and Last-Mile), Flights (Oflight), and Entertainment.

Position Details

• Location: Dar es Salaam, Tanzania
• Employment Type: Full-Time
• Industry: Financial Services, Management, Business Operations, Transportation & Logistics, Computer & IT