Lead Entertainment Operations

About the Company

OTAPP is a technology-driven company building innovative online solutions that automate and optimize business processes. We leverage technology to save time, improve efficiency, and enhance transparency across operations.

Vision

To create innovative online technology solutions for automation of business processes and harness the power of technology to enable saving of time and resources.

Mission

To be creative innovators of online technology-based value-adding solutions.

Value Proposition

• Automation of ticketing processes in a seamless and user-friendly way
• Real-time dashboards for ticket sales, turnstiles, and cash visibility
• Integrated payment solutions
• Centralized operational visibility for solution owners and managers across sales points and customer bookings
• Expansion beyond ticketing into full-scale operational, analytics, and service optimization solutions for transport and related sectors

Job Summary

The Lead, Entertainment Operations is responsible for overseeing, managing, and strategically executing all aspects of OTAPP's event operations. The role ensures operational excellence, regulatory compliance, client satisfaction, and profitability across all internal and external events.

Role Overview

This position leads event operations through a hands-on approach, working closely with internal stakeholders to ensure that event execution aligns with OTAPP's business strategy, operational standards, and customer experience guidelines.

Location

Dar es Salaam, Tanzania

Employment Type

Full-time