IT Support Specialist

About the Role

We are seeking an IT Support Specialist with experience in API support, Linux OS, and entry-level development skills. The ideal candidate must have a strong technical background, excellent problem-solving skills, and the ability to work collaboratively in a fast-paced environment.

Educational Background

• Bachelor's degree or Diploma in Computer Science, Information Technology, Software Engineering, or a related field

Technical Skills

• Programming Languages: Proficiency in multiple programming languages such as Python, Node.js, PHP, JavaScript
• API Support: Proficiency in troubleshooting and maintaining RESTful and SOAP APIs
• Database Management: Knowledge of SQL databases (e.g., MySQL, PostgreSQL)
• Operating System: Knowledge and experience in working with Linux operating systems

Professional Experience

• Above 1 year of professional experience in software development or software support
• Ability to support multiple projects and deliver on deadlines
• Proven experience working in cross-functional teams and contributing to collaborative projects

Soft Skills

• Problem-Solving: Strong analytical and problem-solving skills
• Communication: Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical stakeholders
• Adaptability: Ability to quickly learn new technologies and adapt to changing project requirements
• Attention to Detail: High attention to detail to ensure the quality and accuracy of support