Senior Receptionist - Heuweloord

About the Role

Join a growing team with this exciting career opportunity. You will be responsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximise member satisfaction.

Key Responsibilities

• Managing reception operations and staff
• Assisting with club administration when necessary
• Cash management
• Communication with members and staff
• Monitoring of access and overrides for staff and members
• Reception stock control
• Resolving member complaints
• Training receptionist staff
• Conducting group exercise classes

Required Experience & Competencies

• Previous experience within a front desk or welcome desk position (preferred)
• Proven track record in managing staff, planning, organising, conflict handling, and problem solving
• Advanced levels of administrative accuracy
• Excellent communication skills with the ability to liaise at all levels
• Ability to motivate staff and lead by example
• Display uncompromising levels of honesty and integrity
• Display friendly and efficient qualities
• Intermediate PC skills
• High energy levels
• Ability to work shifts
• Reliable transport

Location

Centurion, South Africa